Your personal information on Joya Apps is completely confidential and secure. This privacy policy clearly outlines what data we collect, how it is used, and what rights you have.
If you have any questions about data privacy, please get in touch with us.
Help CenterJoya Apps collects certain necessary information to deliver the best possible service. We only gather what is genuinely required to operate our platform — collecting data beyond that is against our policy.
At registration and for subsequent KYC verification, we collect the following information:
When you use Joya Apps, certain technical information is collected automatically:
| Data Type | Example | Purpose |
|---|---|---|
| Device Information | Phone model, OS version | Ensuring a Consistent Experience |
| IP Address | Network IP | Security & Location Verification |
| Browsing Data | Page views, session duration | Service Improvement |
| Cookies | Session cookie, preference cookie | Personalized Experience |
We never store your bank PIN, password, or any other highly sensitive information.
Joya Apps uses your information only for specific, legitimate purposes. The guiding principle of our privacy policy is "collect less, protect more".
We never sell your data to third parties or use it for advertising purposes.
Joya Apps uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
You can delete or disable cookies from your browser settings at any time. Please note, however, that disabling essential cookies may prevent Joya Apps from functioning properly.
Third-party cookies (such as analytics) may be used, but no personal information is shared through them.
Joya Apps handles your data with the utmost care. We only share information with third parties in specific circumstances and under strict agreements.
When data is shared with third parties, we require them to comply with our privacy standards.
Joya Apps uses internationally recognized security technology to protect your privacy. Our security team is active 24/7.
In the event of a data breach, we will notify affected users within 72 hours and take the necessary action.
Joya Apps does not store your data indefinitely. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Proof of Identity Verification |
| Betting History | 3 Years | Dispute Resolution |
| Login Logs | 1 Year | Security Review |
| Cookie Data | Session or 30 days | Functionality |
Once the retention period expires, data is securely deleted or anonymized so that no personal identity can be derived from it.
You have several important privacy rights on Joya Apps. We respect these rights, and you may exercise them at any time.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your data be deleted.
You can object to the processing of your data for specific purposes.
You may request a copy of your data in a portable format.
You can opt out of promotional emails or SMS at any time.
To exercise these rights Help Center Contact us. We will respond within 30 days.
Joya Apps strictly refrains from providing services to anyone under 18. Our privacy policy pays special attention to the protection of minors.
If you believe a minor is using Joya Apps, please contact us immediately.
Any external website links on the Joya Apps platform are provided for informational purposes only. We are not responsible for the privacy practices of those external sites.
Joya Apps will never ask for your password or full payment details via email or SMS. If you receive such a request, please let us know.
Joya Apps may update this Privacy Policy when necessary. We will notify you in advance of any significant changes.
For any privacy-related questions or concerns:
This Privacy Policy was last updated in January 2026.
All your data is protected with 256-bit SSL encryption. Your information is stored with bank-grade security, making it virtually impossible to breach.
Joya Apps never sells your personal information to third parties. Your privacy matters more to us than our business.
We only collect information that is genuinely necessary to provide our services. Nothing beyond that is ever requested.
You can request to view, correct, or delete your data at any time. Full control stays with you.
Each type of data is retained for a defined period. Once that period expires, it is securely deleted so your information is never held longer than necessary.
Our support team is always on hand for any privacy-related questions. You can expect a prompt response to any concern.
Your privacy is fully protected on Joya Apps. Register now and start your betting journey on a platform you can trust.